A wrong supplier costs a distributor money, stock and reputation. Spending an hour on verification before the first order is the cheapest protection you have. These seven checks apply whether you buy neuropsychiatry medicines or any other range.
1. Company identity
Confirm the legal name, registered address, GST number and PAN. Cross-check the GST number on the government portal and match the name on invoices to the name on the registration.
2. Licences
Ask for the supplier's drug licence details and, if it uses contract manufacturers, the licence and GMP certificate of each manufacturing site.
3. Product documents
Check that composition, strength, pack size and MRP on the product list match what is printed on the pack. Ask which products are scheduled or controlled, because those need extra paperwork on your side as well.
4. Batch and expiry records
Every delivery should show a batch number, manufacturing date and expiry date. Ask how the supplier handles near-expiry stock and returns.
5. Written commercial terms
- Minimum order value
- Dispatch time after payment
- GST rate and invoice format
- Credit and payment terms
- Return and replacement policy
6. A small first order
Place a modest trial order first. Check the packing, labelling, batch details, delivery time and the invoice before scaling up.
7. References and responsiveness
Ask for names of existing business partners you can speak to, and notice how quickly the supplier answers your questions.
How Eridanus Healthcare handles this
Eridanus Healthcare, based in Bathinda and established in 2012, supplies licensed pharmacies, distributors and hospitals after licence verification. New business partners start with a minimum order of Rs 15,000, orders are dispatched within 24 hours of payment confirmation, GST is 5 percent on all products and invoices are issued accordingly. Send a business enquiry and we will share the product list, manufacturer details and terms in writing.
